One Platform. Smarter Law Firm Growth.
Bring your marketing, client enquiries, consultation bookings and follow-ups together—with intelligent automation and expert support.
Built for solo, small and growing law firms.
Good morning, Jordan
Enquiry Overview
New Enquiries
48
+12%
Consultations
21
+8%
Follow-ups Due
12
Today
Response Rate
92%
+4%
Client Intake Pipeline
IllustrativeFollow-up Tasks
M. Okafor
Call back
D. Patel
Send info
L. Nguyen
Confirm slot
S. Reyes
Review request
New consultation booked
D. Patel · 3:00 PM
Illustrative Demo Data — not actual client performance.
The challenge
Growing a Law Firm Shouldn't Mean Managing More Tools.
From missed enquiries to scattered client information, disconnected systems can make it harder to deliver a consistent first impression.
- 01
Missed Enquiries
Potential clients reach out when your team is unavailable.
- 02
Disconnected Tools
Website forms, inboxes, calendars and spreadsheets don't always work together.
- 03
Manual Follow-ups
Busy teams struggle to respond consistently.
- 04
Limited Visibility
It's difficult to see which marketing activities generate consultations.
Legal360 brings your marketing and client intake together.
From disconnected sources to one connected intake system
Legal360 CRM
One connected intake workspace
Channels are connected during onboarding, subject to configuration.
Core features
Everything Your Law Firm Needs to Manage Marketing & Enquiries.
One connected platform to organize your marketing, simplify intake and support your team.
CRM & Client Intake
Every Enquiry. One Organized Workspace.
Capture prospective-client enquiries, organize follow-up activities and give your team a clearer view of the intake process.
Client intake pipeline
New
Contacted
Consultation Requested
Booked
Smart Follow-ups
Consistent Follow-ups Without the Manual Work.
Use approved automations to acknowledge enquiries, notify team members and support consultation reminders.
Connected automation
Website & Landing Pages
Create focused pages that help turn visitors into enquiries.
Consultation Booking
Make it easier for prospective clients to request and schedule consultations.
Reviews & Reputation
Manage review requests, customer feedback and online reputation activities.
Marketing Dashboard
Monitor enquiries, consultations, campaign activity and marketing performance.
Platform functionality and actively managed marketing services are different. Managed services are not included in every subscription.
How it works
From First Enquiry to Consultation—One Connected Journey.
Step 1
Get Discovered
Visitors find your firm through your website, search or marketing campaigns.
Step 2
Capture Enquiries
Approved forms and connected channels bring enquiries into your CRM.
Step 3
Respond & Follow Up
Automations acknowledge enquiries and notify the right team member.
Step 4
Book Consultations
Prospective clients choose available consultation slots and receive reminders.
Step 5
Track Performance
Review enquiries, bookings and marketing activity in one dashboard.
Legal360 supports pre-engagement marketing and intake. Conflict checks, legal engagement decisions and case management remain the responsibility of the law firm.
Product showcase
See How Legal360 Works Behind the Scenes.
Explore how your team can manage enquiries, automate routine tasks and monitor marketing activity.
Legal360 OS — Live Preview
Illustrative Demo DataNew Enquiries
Contacted
Consultation Requested
Consultation Booked
Consultation Completed
Product walkthrough video
A 60–90 second platform walkthrough will be embedded here once produced. No playable video is connected yet.
Practice areas
One Platform. Configured for Your Practice.
Legal360 can be adapted to your firm's practice areas, consultation types, intake requirements and follow-up processes.
Immigration Law
Family & Divorce
Real Estate / Conveyancing
Personal Injury
Criminal Defence
Wills & Estates
Corporate & Business
Other Practice Areas
Specialized workflows may require configuration and are not available out-of-the-box for every practice type.
Automation & AI
Less Repetitive Admin. More Time for Your Clients.
Built-in Automation
Streamline enquiry notifications, consultation reminders, follow-up tasks, internal assignment and approved review-request workflows.
AI Receptionist & Chat
Assist with routine enquiries, consultation booking and staff handoffs using approved scripts and defined safeguards.
AI features require separate setup, technical validation and additional fees. They do not provide legal advice or replace lawyer supervision.
Plans & managed services
Flexible Plans for Growing Law Firms.
Start with the platform essentials and choose the level of marketing support that fits your firm.
Essential
01Your Digital Foundation
- CRM and client intake
- Landing page tools
- Consultation booking
- Email/SMS automation tools
- Review-request workflows
- Basic reporting
Growth
02More Automation. More Support.
- Essential platform capabilities
- Expanded workflows and intake tools
- Additional landing page capacity
- Selected managed marketing activities
- Expanded reporting
- Monthly review
Managed
03A Hands-on Growth Partner
- Growth platform capabilities
- Higher implementation capacity
- Managed marketing activities
- Google Business Profile support
- Expanded campaign reporting
- Ongoing strategy reviews
View Plans in Your Country
Country-specific pages contain approved regional prices, one-time setup fees, scope limits and exclusions.
Communication usage, paid advertising budgets, advanced AI functionality, external integrations and additional services may be billed separately.
More than software
The Platform Is Only the Beginning.
Legal360 OS combines marketing technology with practical implementation and optional ongoing support from Touchstone Infotech.
From initial configuration to workflow optimization, our team helps you put the platform to work for your firm.
Marketing Expertise
Search, advertising, visibility and campaign strategy.
CRM & Automation
Intake pipelines, booking systems and connected workflows.
Implementation Support
Configuration, onboarding, testing and team handover.
Ongoing Growth Services
Optional managed marketing, reporting and optimization.
Your implementation journey
A clear path from first conversation to ongoing growth.
Discover
Understand your firm's intake and marketing requirements.
Configure
Set up approved CRM workflows, calendars and integrations.
Launch
Test the system and prepare your team.
Optimize
Review performance and refine the process.
Legal360 OS by Touchstone Infotech.
FAQ
Frequently Asked Questions
No. Legal360 focuses on marketing, prospective-client intake, consultation booking, communications and reporting. It does not replace legal case-management software or your firm's conflict-checking and engagement procedures.
Yes. Depending on your website and technical setup, Legal360 can connect enquiry forms, booking experiences and marketing workflows to your existing online presence.
Yes, your firm can continue using its existing legal software. Any direct data integration requires a technical review of available APIs, permissions, data handling and implementation scope.
Legal360 includes website and landing page tools, with implementation and managed services varying by plan. Full website development and additional marketing services may be quoted separately.
Yes. Eligible workflows can support booking confirmations, reminders, internal notifications and follow-up tasks, subject to configuration and applicable communication requirements.
No. AI receptionist and advanced AI chat capabilities are optional paid add-ons, subject to availability, technical validation and usage charges.
Onboarding typically includes understanding your firm's intake process, configuring the CRM, connecting approved channels, setting up calendars and workflows, and testing the system. The timeline depends on the selected package and technical requirements.
Legal360 should be configured with appropriate access controls, consent settings, data minimization and privacy safeguards. Specific hosting, processing, retention and jurisdictional requirements must be reviewed before implementation.
Ready to Simplify Your Law Firm's Growth?
See how Legal360 can bring your marketing, enquiries, consultations and follow-ups together.
A personalized walkthrough of the platform and available plans.